Symptoms

When you scan a Microsoft Exchange organization, and the computer running the XIA Configuration Client is on a workgroup you see the following error

Error when 'Detecting Exchange servers'. The local computer is not joined to a domain or the domain cannot be contacted.


Cause

This behaviour is by design, by default the system will automatically connect to the domain that the computer running the XIA Configuration Client is a member of.


More Information

This is common when using the technician license and the computer running the XIA Configuration Client is separate from the environment being scanned. 


Resolution

Configure the connection settings, select the automatically detect Exchange On-Premises in this domain option, and enter the name of the domain or forest in which to search for Exchange servers.