Knowledge Base Articles
XIA Configuration Server provides the ability to store technical information and troubleshooting guides in the form of knowledge base articles.
Content can be entered into a knowledge base article using the HTML editor control, and includes the following fields
A summary of the information stored in the knowledge base article. This field is required.
The cause of the issue described in the knowledge base article.
The steps required to resolve the issue.
Additional information relating to the knowledge base article.