You are prompted for a password when you attempt to access the web interface

Symptoms

When you attempt to access XIA Configuration Server you are prompted for a password, clicking cancel displays an authorisation error.

Cause

This is caused by the XIA Configuration Server address not being in your Local Intranet Zone and therefore the browser is not passing your current credentials to the XIA Configuration Server.

Resolution

Ensure that the XIA Configuration Server address is in the Local Intranet Zone and that the connection is not via a proxy server.