When attempting to connect to a ServiceNow instance you receive the error.

The 'meta' start tag on line 3 position 10 does not match the end tag of 'head'. 


This can occur when the ServiceNow instance you are connecting to is a developer instance and the instance is currently hibernating.


Log into the ServiceNow instance instance to wake it from hibernation.

More Information

For more information see the following ServiceNow blog article.