When a referenced object such as a company or model does not exist in the ServiceNow instance - for example the company "Hewlett-Packard" is not available for selection as the manufacturer of an item, the following actions are available.


Create (Abort on Failure)

The referenced object is created and selected - an exception is thrown if the referenced object cannot be created.


Create (Continue on Failure)

The referenced object is created and selected - if the referenced object cannot be created the system proceeds and the currently referenced object selection is retained in the ServiceNow instance.


Ignore

The system proceeds with the operation and the currently referenced object selection is retained in the ServiceNow instance.


Throw Exception

An exception is thrown.