Support provision items can represent support contracts such as technical support agreements, warranties, or hardware maintenance agreements.


Support Hours

The hours on which support is available.


Reference Number

The reference number for the support provision.


Self Service Web Site        

The URL of a self service web site for the support provision.


Email Address

The email address for the support provision.


Telephone Number

The telephone number for the support provision.


Start Date

The date on which the support provision became active.


Expiry Date

The date on which the support provision expires.