Issue

When scanning a VMware system the scan is completed successfully but no screenshots are collected for the guest virtual machines.



Cause


  • Default Credentials are selected on the credentials tab, guest screenshots are only available when custom credentials are used.

  • The screeenshots option is disabled in the optional components tab.

  • The virtual machine is not powered on.



Resolution


  • Ensure that custom credentials are selected on the credentials tab.

  • Ensure that the screeenshots option is enabled in the optional components tab.

  • Ensure that the virtual machine is powered on.