When scanning a Windows machine the agent fails when reading Windows Update history and the following error is seen

System.Runtime.InteropServices.COMException (0x80240FFF): Exception from HRESULT: 0x80240FFF


This error can be caused when there is an issue with the Windows Update configuration on the machine.


Open the Windows Update configuration (see the operating system documentation for the affected operating system) on the machine and ensure that the machine can check for updates correctly. Resolve any issues as necessary and rescan the machine.

More Information

To test Windows Update history issues outside of the XIA Configuration Client see the Testing Windows Update History section.