XIA Configuration Administrator's Guide

Symptoms

When you scan a Windows machine that is a member of a WORKGROUP you may see the error

Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

Cause

This can be caused by User Access Control settings on the WORKGROUP machine.

More Information

When accessing the Windows machine using a local account that is not the Administrator user, the Administrator group privileges are removed by default.

Resolution

• Configure the scan to use the built-in Administrator account credentials on the credentials tab of the scan profile.

- or -

• Change the following registry key on the machine being scanned
  
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  LocalAccountTokenFilterPolicy = 1
  
  WARNING: This change affects the security level. 
  
  For more information see 
  https://docs.microsoft.com/en-us/troubleshoot/windows-server/windows-security/user-account-control-and-remote-restriction