Slow Load Times
This section provides information for troubleshooting and improving the load times of the XIA Links Client.
To determine which shortcuts are slowing the load times:
- Ensure that unavailable shortcuts are visible by selecting the option on the view menu.
- Select the details view mode.
- Review the processing time column.
Typically shortcuts that use slow or unavailable network paths are responsible for slowing the load times.
This can be resolved by taking the following steps.
- Resolve the performance issue with the network if possible.
- Configure shortcuts that use network paths to not be available offline.
- Do not use unmanaged icon files that use network paths.
- Configure shortcuts that use network paths to use the exclude file existence check option.