The 'meta' start tag does not match the end tag
Symptoms
When attempting to connect to a ServiceNow instance you receive the error.
The 'meta' start tag on line 3 position 10 does not match the end tag of 'head'.
Cause
This can occur when the ServiceNow instance you are connecting to is a developer instance and the instance is currently hibernating.
Resolution
Log into the ServiceNow instance instance to wake it from hibernation.
More Information
For more information see the following ServiceNow blog article.
https://developer.servicenow.com/blog.do?p=/post/hibernation-and-developer-instances/