The XIA Configuration Client uses a Windows service to perform scanning of items and is configured with a service account that is set during installation. 


To change the service account password after installation, complete the following steps


  • Change the password for the account in Active Directory Users and Computers or in Local Users and Groups as normal.

  • Open the services management console (Start > Run > Services.msc) and open the XIA Configuration Service.

  • Select the Log On tab



  • Enter the new password in the Password and Confirm password fields then click OK.

  • Restart the service.