When installing XIA Configuration Server, the installer reports 

A certificate chain could not be built to a trusted root authority.


This issue is caused by the .NET Framework 4.8 installer when an internet connection is not available and the certificates on the machine have not been updated.


  • Connect the machine to the internet.

    - or -

  • Manually update the root certificates and certificate revocation lists (CRLs) on the machine.

More Information

For more information about running Windows machines in disconnected environments see the following Microsoft article.