Symptoms

When installing or upgrading the XIA Configuration Server you see the error


[Microsoft][ODBC Driver 18 for SQL Server]Encryption not supported on the client.

[Microsoft][ODBC Driver 18 for SQL Server]SQL Server Network Interfaces: The parameter is incorrect.


Cause

This can occur when performing the installation on Windows Server 2008 R2 where TLS 1.0 is disabled and the latest security patches are not installed on the machine.


Resolution

Ensure that the latest patches from Windows Update are installed on the machine.