Many items support the ability to have one or more support provisions assigned through relationships.

Support provision items can represent support contracts such as technical support agreements, warranties, or hardware maintenance agreements.


The name of the assigned support provision.

Relationship Type

The relationship type, either technical support, or hardware maintenance.


The hours on which support is provided by the support provision.

Start Date

The date that the support provision becomes active.

Expiry Date

The date on which the support provision expires.

To assign a support provision see the assigning support provisions section.