Symptoms

When you scan a Citrix XenApp Farm the organizational units assigned to a worker group may display in GUID format - for example "ad92cbab-3b86-4dea-bf83-a87d933de873".



Cause

The Citrix XenApp PowerShell API returns the organizational units assigned to a worker group in GUID format. The XIA Configuration Client must communicate with Active Directory to determine the distinguished name of the organizational unit.


If there is an error the system will display the GUID in the results and the following error will be written to the diagnostics trace log.

Error resolving the organizational unit with GUID 'GUID' to the distinguished name.



Resolution


  • Ensure that the organizational unit exists by viewing the worker group within the Citrix administrative tools.



  • If the organizational unit exists ensure that the XIA Configuration Client is able to communicate with Active Directory to resolve the organizational unit's GUID to its distinguished name.