We have reduced labour by 50% and improved the service to our clients

We are an IT Technology Partner supporting small businesses in our local area. I’m a keen advocate of automation and documentation. Time is money for us and our clients. After spending several months researching the market I came across XIA Configuration Server, with this we have been able to reduce our labour by 50% and improve the service to our clients at the same time.

It’s a brilliant product, we now refer to the reports on a weekly/monthly basis to raise business risk to our clients. We also use it to assist with configuration changes (with its built-in change reporting) and rollback troubleshooting.

Overall, it has really moved our services/support to the next level.

Rory Breen
Managing Director
bespokeIT