Customer Reviews & Testimonials

Effortless customizable as-built documentation

We have been using XIA Configuration Server for the last 4 months to document the servers and solutions that we've deployed at customers or just to document current state before we do upgrades. This allows us to create quality documentation that our customers are impressed with. Inventorying a datacenter and documenting applications configuration, security patches, installed applications etc., is now so easy.

Customer support is excellent in answering our questions and providing solutions.

Well done CENTREL Solutions and thank you for a great product.

Andre Alexanian
Senior Principal Data Center Engineer
ConvergeOne

XIA Configuration will become one of the most critical tools in our portfolio

CENTREL Solutions have been absolutely amazing in working with us to implement XIA Configuration. Their network documentation software, which will become one of the most critical tools in our portfolio, has allowed us to automate tasks that used to take 2-3 days to complete down to minutes.

Additionally, support has proven to be top tier, both during and after implementation. I would not hesitate to wholeheartedly recommend CENTREL Solutions.

Andrew Lierman
Manager of Engineering and Onboarding
IT Authorities

Quickly and effectively determine causes of incidents

We have achieved a real efficiency improvement after implementing and using XIA Configuration within our multi client managed services company.

By using change management within XIA Configuration we are faster and more effective in determining causes of certain incidents that occur within the managed infrastructure.

We were so convinced of the value added by XIA Configuration that in addition to using it ourselves we decided to become a reseller for the product for the Dutch market.

Hans Hendrikx
Commercial Director
IT Services Netherlands (ITSN)

The PDF output provides us with detailed, professional documentation which our customers love

As an IT service provider, using XIA Configuration Server has led to huge efficiency gains in our client support services.  The speed and convenience with which we can access the configuration data of their servers and systems allows us to react quickly and has really helped us add value for our customers.

The powerful reporting features enable us to easily get the information we need and the PDF output provides us with detailed, professional documentation which our customers love.

We’ve been very impressed with the support from CENTREL Solutions, they help resolve technical queries and implement new features to meet our specific requirements.

Morten Waltorp Knudsen
CEO
MindZet

Keep infrastructure documentation up-to-date

Being an MSP, keeping infrastructure documentation up-to date is a time consuming and resource intensive task.

With XIA Configuration’s agentless technology, the speed that we can now fully document our clients’ infrastructure is amazing. Once it's initially setup, everything is automatically documented as often as we want and the solution soon pays for itself.

From an MSP point of view, it is now one of our must have tools and our clients are blown away with the amount of detail it provides.

Richard Elstob
Technology & Projects Partner
Quadris

Instant reporting and analysis of assets

For Redblade, as a managed services provider, access to information and the configuration history of our clients is essential. Our business is founded on our ability to react quickly to changing needs and with knowledge of all our managed networks.

Working with CENTREL Solutions and the use of their XIA Configuration product has been a game changer for our technical, technical presales and sales teams. It provides us with instant reporting of all our assets and reporting/analysis that allows us to respond to our clients’ needs flexibly and quickly.

We have also found CENTREL Solutions to be fast to develop and implement recommendations, making them a great partner to work with.

Medan Gabbay
Head of Technical Presales
RedBlade

Discover existing IT infrastructure in detail

SHD as a managed service provider had a need of an automated documentation tool.

To service our customers, we looked for a solution that discovers the existing IT infrastructure in detail and has the ability to detect and drill down changes.

In the documentation tool XIA Configuration Server we found this essential possibility.

Another advantage for us is an easy access to the information stored in XIA Configuration through a simple and straightforward web interface.

The Help function of the program is extremely good and great in detail, any further questions or special requirements were supported fast and efficient by CENTREL Solutions.

Andreas Heinz
Solution Architect
SHD

XIA Configuration Server has streamlined our ability to keep up to date technical documentation

As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us.

Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner although we would like to see the ability to configure XIA Configuration to scan and document custom items.

Christopher Dein
Infrastructure Engineer
Sundata

If you are considering any form of documentation tool, XIA Configuration should definitely be top of your list

Initially purchased for a means of properly documenting the as-built server specifications for a major project, XIA Configuration has become our complete server documentation solution. The information that XIA provides is comprehensive, precise and well formatted. If you are considering any form of documentation tool, XIA should definitely be top of your list.

Jamie Gray
Head of IT & Infrastructure
Vocus Group

CENTREL Solutions helped me to migrate applications and configurations to XIA Links

It is a pleasure to work with CENTREL Solutions, in my case when working on a migration from Novell Application Launcher to XIA Links.

They showed great knowledge and customer engagement and helped me to migrate applications and configurations to the new platform.

I would certainly recommend CENTREL Solutions as a strategic technology partner.

Germán Lagomarsino
Infrastructure Architect
Ctrl365

Document IT infrastructure in an easy, fast and standardised way

XIA Configuration is helping us to document our IT infrastructure in an easy, fast and standardised way.

Furthermore it provides us with useful information which we are using to generate reports for compliance purposes and statistical analysis.

Easy to use, configure and most of all CENTREL Solutions has great and fast support!

Christophe Berthuy
IT System Engineer Expert
EBM

XIA Links - perfect for desktop shortcuts

Pros: XIA Links is easy to install, makes it easy to manage icons, security, and is simple to use.

Cons: Can't remember anything that is not good.

Reasons for choosing XIA Links: No other program offered anything like it, it's so useful and easy to use for such a price.

Reasons for switching to XIA Links: Migrate from Novell to Microsoft File server.

Comments (Benefits): We have a lot of programs / shortcuts that must be delivered to users, organized by application groups by use, and easy to set security rights for users.

Dušan Uranic
Sektor informacijsko komunikacijske tehnologije
Gorenjska banka

Precisely what we needed to optimize the management of our desktops

Leaving Novell, we had to have a centralized management tool for shortcuts, links and URLs. XIA Links meets this need perfectly.

Adaptable, customizable and with responsive support this is precisely what we needed to optimize the management of our desktops.

Franck Juillard
Systems Administrator
Groupama Grand Est

XIA Configuration really helps to document and keep track of changes

Even though I administer only a single location environment, XIA Configuration really helps to document and keep track of changes on my various servers and services. The support is excellent and there is ongoing development which is great for when I have a feature request that adds value to the application.

A real treat for those lone admins with never enough time.

John van Kampen
Systems administrator
Hutten BV.

XIA Configuration created documentation on our entire system in just a few hours

With our company undergoing change, keeping up with the documentary requirements became a mammoth task. XIA Configuration created documentation on our entire system in just a few short hours.

The regular scheduled reporting has proved invaluable for auditing and compliance purposes, and has served our Operations people in tracking configuration changes over a period of time. New personnel can quickly come up to speed on our systems configuration with minimal interaction.

CENTREL Solutions Support has been first rate. Responses to my queries were timely and helpful resolving my issue in a single call.

XIA Configuration is part of my work smarter not harder approach and I'd certainly recommend this to anyone who is looking after IT systems.

Chris Gollner
Senior Systems Engineer
IPH Services PTY LTD

The perfect replacement for Novell Delivered Applications

Our firm has used Novell Delivered Applications since 1999 and our users rely on it heavily for fast access to their most commonly used applications.

We were concerned about them losing that convenience when we eliminated Novell, but learned about XIA Links from an ILTA posting and it was the perfect replacement. We can structure their folders and view almost exactly as they appeared in Novell Delivered Applications and we know that will save us hundreds of helpdesk calls about trying to locate shortcuts!

Leanne Bains
IT Manager

Ensure that systems are in line with PCI-DSS requirements

XIA Configuration Server has helped us with reporting and evidence gathering aspects of the PCI-DSS process and has provided valuable insight into systems that have not met specific PCI-DSS requirements for remediation purposes.

The software is light on system resources and requirements great when for IT audits and other system checks to ensure that required systems are in line with PCI-DSS requirements.

The version comparison feature provides proof against change controls and provide a great time saving advantage on otherwise tedious admin overhead.

The CENTREL Solutions team is dedicated to providing service excellence and provide product enhancements to keep up with our growing demands.

Shimmy Garoeb
System Administrator (IT Operations)
NamClear

An easy to use highly detailed documentation engine that has taken the burden out of our documentation process.

Coupled with extremely reactive and thorough support makes CENTREL Solutions XIA Configuration Server a prized tool in my infrastructure teams tool box.

Chris Styles
Business Services Director – IT
Pannone

Using XIA Configuration, we have complete, up-to-date documentation of our entire network for DR

We were looking for a way to document our network for compliance and for DR. We easily justified XIA Configuration, for DR alone. We schedule several network XIA scans and then replicate the XIA Server to the DR data center. As part of our DR runbook, we have instructions for running reports from XIA. That way we have complete, up-to-date documentation of our entire network for DR. I don't see how this would even be possible without XIA Server software.

Bruce Buckmaster
Network Administrator
Winthrop & Weinstine

An ideal solution for provisioning a large number of accounts

We have been using XIA Automation over the last year. It has been an ideal solution for provisioning the large number of student accounts we have to create each year, with the added benefit of giving staff the ability to reset the student's password has saved the College staff a huge amount of time.

I must also mention the support we have received which has been outstanding and any queries we have had are resolved extremely quickly.

Paul Rolfe
Head of IT
Barnfield College

A must have in the IT kit for today's complex networks and systems

One of the biggest items that is almost always missing from IT departments is documentation. Documenting IT networks can make the troubleshooting process much more efficient when problems arise. This network documentation can also help you spot areas of your systems and networks that may need to be upgraded, giving you the possibility of earning extra revenue, and making sure industry best practices are adhered to.

XIA Configuration Server has been the savior to us as we have a very heterogeneous IT system with Microsoft, Cisco, VMware, Citrix, etc - all the industry-leading products and technologies - and documenting all the applications, networks etc would be impossible without a product like XIA Configuration Server. We are very grateful that we found this product which, apart from documenting, also acts like a change management system giving us full control of what is happening in the network. I think it's a must-have tool for all the IT leaders who want to stay top of the game and I think this product is a dream come true to many IT professionals including IT Leaders, Consultants, System Administrators, Service Providers etc.

Thank you Centrel Team.

Mohammed Ahmed
Head of IT
Bridge Academy

Helps us and our clients save time, become more efficient and improve our customers’ desktop experience

We use XIA Automation and XIA Links in approximately 29 education institutions, we have found the software developed by CENTREL Solutions has proven to help us manage, maintain and organise our clients systems.

XIA Automation has allowed us to manage our customers more effectively and has also allowed many of our clients to manage specifics within Active Directory in a simple manner without compromising security.

XIA Links has been used to provide a simple user interface to allow users to find applications with ease by teaching staff and students - and is certainly an essential tool for them.

Overall, CENTREL Solutions has developed software to help us and our clients save time, become more efficient and improve our customers’ desktop experience, with a support team that is always on hand to assist, no matter the query.

We will continue to use CENTREL Solutions for the foreseeable future.

Matthew Parsons
Office Manager / Technical Support
D&D Network Services

Hours of work reduced to the click of a few buttons

We are a school of 1500 students and 200 staff and every year we get an extra 220 pupils so you can imagine the scale of the tasks to create new accounts. We like XIA Automation because of the amount of time it saves in laborious tasks and for its ease of use. There is a bit of a learning curve to start with and we couldn't upgrade our existing set up from a previous version due to how old it was but otherwise it's good.

Mario Cleovoulou
Head of IT Services and Network Manager
East Barnet School

Perfect for managing our 55 schools!

XIA Automation is a very powerful tool, massively configurable allowing us to provision thousands of user accounts in minutes, something that would have taken a great deal of effort previously. Also provides a web interface for a non-admin (ICT Co-ordinator, Head of Department) to add users and change passwords. It emails me to tell me what has been done, when and by whom.

Aidan Manning
Director
EduTech Solutions Ltd.

A must have tool for the network administrator

XIA Links is a must have tool for the network administrator. It enables us to easily deliver desktop applications in an organized, intuitive manner that our users understand.

We are very impressed with the product; perhaps more so with the excellent customer service!

Tommy Carter
Director of IT Operations
Richland School District Two

Allows our technical staff to save hundreds of hours

The features that this software provides allows our technical staff to save hundreds of hours all while helping more people. XIA Automation is a tool that allows for the proper management of our network functions that used to take many more hours. What a great time saver!

How wonderful it is to find a company that stands behind its product.

It would bring me pleasure to recommend this product to any who wish to save time and automate.

Michael Cronk
Security and Systems Engineer
School City of Mishawaka

Reduce the workload of ICT Support

XIA Automation was primarily purchased to reduce the workload of ICT Support staff by automating a number of frequently completed tasks.

In less than a year we estimate that the product has already paid for itself in terms of time saved. Not only has this product made the ICT Support department more efficient it has also improved communication between support staff and end users with its ability to automatically send emails at the completion of designated tasks. Such is the simplicity of the XIA Automation interface that we have now extended its use to teaching staff who are now able to use it to take direct control of the various groups of pupils they teach.

I have no hesitation in recommending this product as it represents excellent value for money and the product support is superb and they are always willing to consider any suggestions for additional features and functionality

Gary Wood
Curriculum Services Network Manager
St Thomas More Catholic School

Eliminates the need to swamp the IT support staff

A pro of XIA Automation is being able to get teachers to reset student passwords eliminating the need for pupils to leave the classroom. A con is that the initial setup takes a lot of work.

We find that XIA Automation is a very useful product and eliminates the need to swamp the IT support staff with student password resets.

Mark Fountain
IT Support Technician
The Shared Learning Trust

XIA Links is stable, fast, and well-integrated with Active Directory

We were looking for an application launcher comparable to the old NAL. XIA Links is a good application, without the bloat of a full Novell Desktop implementation. The software is stable, fast, and well-integrated with active directory. It does seem apparent that a lot of the functionality was built around customer feedback (which is fantastic).

We would like to see it easier to customize the appearance and layout of the interface. Perhaps a central library for icon files.

Being familiar with Novell Application Launcher, we wanted a comparable product for the users. Surprisingly, there are very few products out there that perform this task. XIA Links will provide a consistent user application launcher experience to our organization.

Boyle Wong
Information Systems Manager
Village of Morton Grove

Really positive, has helped in creating documentation

The pros of using XIA Configuration are the ability to store switch config and documentation of our network. The cons are that the password security could do with some work, for example adding MFA.

My reason for choosing XIA Configuration was that it was the best value.

The benefits are really positive, it has helped in creating documentation. Also getting all staff to use it has been a real benefit.

Simon Eades
ICT Manager
Wigmore School

Clever software that can do so much

Automating user management in AD using XIA Automation has made the process of creating, updating, disabling and reenabling users a completely handoff process. There are so many options and possibilities and the developers have put a huge amount of thought into all the possible features you could ever need.

The customer support is outstanding and has been so helpful and patient in answering questions whenever asked.

There is a lot to learn but lots of the setup process for making automated tasks is very logical, so there can be a learning curve but this isn't a negative and you get to set all the options you can use to improve and streamline your previous processes, and the supporting documentation and the customer support is excellent so you don't have to worry if you have any queries.

Alex Gwinn
Systems Engineer
Worcester Sixth Form College

XIA Configuration fulfilled all our requirements and continues to operate well

After initial setup, XIA Configuration performs very well and beyond our expectations.

The initial setup and understanding of the operational elements were a bit confusing. With that said, XIA Configuration fulfilled all our requirements and continues to operate well!

Scott Sandeman
Manager ITS
Canadian Agency for Drugs and Technologies in Health

Their software is mature, sophisticated and remarkably flexible

A few years ago, we had an urgent need to implement an IT system configuration change monitoring, audit, and documentation solution to satisfy a rigorous healthcare regulatory compliance requirement. CENTREL Solutions was outstanding in getting us up and running quickly with their XIA Configuration software.

Their software is mature, sophisticated and remarkably flexible.

Since our deployment, CENTREL Solutions technical support has been particularly helpful and responsive to our needs. If you need to monitor IT systems for changes and produce automated system documentation, your search has ended, XIA Configuration is the answer!

Patrick Durham
Director of Information Technology
Cancer Research And Biostatistics (CRAB)

Automate the production of server documentation

We're really happy with XIA Configuration. It automates what used to take 2 days in no time at all and it can be run as often as you like. We use it on all our Windows Servers, Windows PCs, Active Directory, Citrix XenApp Farms and our VMware environment to produce the documentation we need for our external auditors.

The support from CENTREL Solutions has been excellent. We raised a few queries and the responses were prompt and very helpful.

We would certainly recommend XIA Configuration to anyone looking to automate the production of their server documentation as it has saved us a great deal of effort.

Mick Fox
I.C.T. Services Manager
North Tees and Hartlepool NHS Foundation Trust

XIA Links is exactly the tool for the replacement of ZENworks

XIA Links is exactly the tool for the replacement of ZENworks Application Launcher. It is easy to handle, limited to the essential features for the central display and start of these applications.

Uwe Neumann
Bereich Informationstechnologie
Thüringer Aufbaubank

I would definitely recommend the product to others without hesitation

We really enjoy working with the CENTREL Solutions XIA Links product which greeted us very comfortably, working and maintaining order and organization.

We have also greatly enjoyed and still enjoy excellent support and quick responses to all of our requirements.

I would definitely recommend the product to others without hesitation.

Zvika Polak
System Administrator
Jerusalem Municipality

We have reduced labour by 50% and improved the service to our clients

We are an IT Technology Partner supporting small businesses in our local area. I’m a keen advocate of automation and documentation. Time is money for us and our clients. After spending several months researching the market I came across XIA Configuration Server, with this we have been able to reduce our labour by 50% and improve the service to our clients at the same time.

It’s a brilliant product, we now refer to the reports on a weekly/monthly basis to raise business risk to our clients. We also use it to assist with configuration changes (with its built-in change reporting) and rollback troubleshooting.

Overall, it has really moved our services/support to the next level.

Rory Breen
Managing Director
bespokeIT

Incredibly detailed infrastructure documentation for the price

Give XIA Configuration the information it needs and let it go. There really wasn't much more to do after it was initially setup except review our docs periodically. I was quite impressed with the diversity of the unique agents. We are moving more and more into Azure so the Azure agent was a welcome plus.

XIA Configuration met around 85-90% of my infrastructure documentation needs for about 10% of the price of competitors.

Steve Murphy
Corporate Director IT
Brady Industries

All I can say is WOW what a great product!

Off the bat, XIA Configuration was a very easy installation. The default settings cover most of our company's requirements. I did have a few small things that I struggled with, but the support team was quick to help this, even though I was in my trial period.

Just by running the trial, in less than a day, I was able to do what would have taken me months to complete. The reports that I could deliver with the click of a button for the security access audits was mind-blowing, for the size of our active directory it was very impressive.

Finally, with the user access control, the monthly review is no longer the dreaded task it used to be, but a pleasure and quite effortless.

Willem Cilliers
Network Administrator
e4

XIA Configuration makes documentation easy!

Having always struggled to produce and maintain documentation for our systems, I was looking for something that could satisfy the requirements - ease of use, thoroughness and consistent formatting. XIA Configuration does all that with the added benefit of version control, meaning we are able to quickly determine what has changed within our environment.

Furthermore, XIA Configuration was a key component of our project to migrate servers and applications into the Microsoft Azure cloud platform. It can report on services across our hybrid estate and to an extent that we couldn't hope to achieve manually.

Top marks to the CENTREL Solutions support team too - they have been helpful from the start and continue to be interested in our feedback to keep improving the product.

Andy Beech
Head of IT Systems
Farrer & Co

XIA Configuration is a great product which is easy to use and support is quick and helpful. There are lots of good options for modeling documentation based on what you need.

Ivan Ljubić
Specialist in Microsoft Technology
ICT Infrastructure and Operations Services
m>Start

Clients gain better insight into their network and engineers are able to quickly spot inconsistencies

Progent engineers needed a comprehensive yet simple solution to gain quick insight into a client network and XIA Configuration met the need. Clients now have better documentation of their network and engineers can pull up relevant information on-demand.

It assists in planning for long-term infrastructure upgrades and provides engineers with immediate information during break\fix engagements. With XIA Configuration, clients gain better insight into their network and engineers are able to quickly spot inconsistencies, a win-win for all.

Arnaud Loos
IT Service Engineering
Progent

I highly recommend CENTREL Solutions on helping your company achieve compliance and simplicity

With XIA Configuration Server, CENTREL Solutions has made network documentation instantly available to our auditors, support staff and our clients whether they are at their desks, in a hotel room or somewhere in-between. Not only are our files always available, they are available to our staff, our management and our clients concurrently and in a structure that makes it easy-to-find individual documents.

Nothing demonstrates the changes that CENTREL Solutions has brought to our company more succinctly than the fact that we recently converted a portion of our file room into a cloud-based, on-demand documentation website.

I also want to thank their support staff on getting us up and running in no time and training us on how to use their turn-key product during and after implementation. I highly recommend CENTREL Solutions on helping your company achieve compliance and simplicity in an ever changing complex network infrastructure.

Joseph Igunbor
CEO
Reliable Network Solutions Inc.