Quickly and effectively determine causes of incidents

We have achieved a real efficiency improvement after implementing and using XIA Configuration within our multi client managed services company.

By using change management within XIA Configuration we are faster and more effective in determining causes of certain incidents that occur within the managed infrastructure.

We were so convinced of the value added by XIA Configuration that in addition to using it ourselves we decided to become a reseller for the product for the Dutch market.

Hans Hendrikx
Commercial Director
IT Services Netherlands (ITSN)