Frequently Asked Questions
What is the Enterprise Unlimited edition?
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Scan, audit and document unlimited items
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Shared web access for unlimited users
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12 months support included
Why are my item numbers required when the license is unlimited?
These numbers are not enforced as a limit in the license, however, they are required to ensure the correct pricing is applied.
What's included with support and maintenance?
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All major and minor updates and fixes
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Technical support
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Remote support for technical issues
Can I try XIA Configuration for free?
You can request a free 30-day trial of XIA Configuration.
Do you offer discounts to non-profits?
Yes, please tick the My organization is non-profit checkbox above to see non-profit pricing.
Is there a required annual maintenance amount after the one year of support included with a perpetual license?
For perpetual license customers currently under support, another year of support and maintenance can optionally be renewed for 20% of the license cost per year.