Frequently Asked Questions
What's included with support and maintenance?
12 months of support and maintenance is included with:
- All major and minor updates and fixes
- Technical support
- Remote support for technical issues
For customers currently under support, an additional 12 months of support is charged at 20% of the original license cost.
Is there a required annual maintenance amount after the included 12 months of support?
For customers currently under support, 12 months of support and maintenance can optionally be renewed for 20% of the original license cost per year.
Can I try XIA Links for free?
You can request a free 30-day trial of XIA Links.
Do you offer discounts to non-profits?
Yes, please contact our sales team for non-profit pricing.