Frequently Asked Questions
What is the Custom Enterprise edition?
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Pay for each item you want to scan, buy more at any time (pricing guide)
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Shared access for unlimited users
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12 months support included
What's included with support and maintenance?
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All major and minor product updates and fixes
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Technical support
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Remote support for technical issues
Is there a required annual maintenance amount after the included 12 months of support?
For customers currently under support, 12 months of support and maintenance can optionally be renewed for 20% of the license cost per year.
Can I try XIA Configuration for free?
You can request a free 30-day trial of XIA Configuration.
Do you offer discounts to non-profits?
Yes, please contact our sales team for non-profit pricing.
Can I buy more item licenses after the initial purchase?
Yes, you can purchase additional item licenses at any time.