Create Knowledge Base Articles

Use XIA Configuration to create knowledge base articles. The built-in HTML editor allows you to add formatting such as font styles, warning boxes, lists, and links between articles, web pages, and other items in XIA Configuration.

Example knowledge base article created by XIA Configuration

Open Example Article

View Knowledge Base Articles

View knowledge base articles alongside your IT infrastructure items in the XIA Configuration web interface.

Screenshot showing a knowledge base article alongside other items in the XIA Configuration web interface

View Content

Open knowledge base articles to see their content in the XIA Configuration web interface.

Screenshot showing the contents of a knowledge base article in the XIA Configuration web interface

Edit Knowledge Base Articles

Edit knowledge base articles using the built-in HTML editor. Perform various common formatting functions using the toolbar provided.

Screenshot showing Windows Machine document generation options in the XIA Configuration web interface — Screenshot showing the knowledge base article editor in the XIA Configuration web interface

Or directly edit the HTML.

Screenshot showing the knowledge base article HTML editor in the XIA Configuration web interface

Export to PDF

Export knowledge base articles in PDF format.

Example knowledge base article in PDF format generated by XIA Configuration (click to open)

For more information about knowledge base articles, please view the administrator's guide.

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