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XIA Configuration - Feature

Support Provisions

Assign support and maintenance contracts to your IT assets

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Create and Assign Support Contracts

XIA Configuration allows you to manually create support and maintenance contracts which can then be assigned to your assets. This may include hardware warranty or third party support.

Support Information

It's simple to create and edit support provisions through XIA Configuration's intuitive web interface.

Edit a support provision in the XIA Configuration web interface

Assigning a Support Provision

Use relationships to assign both hardware maintenance and 3rd party support provisions to Unix, Linux and Windows servers and PCs.

Screenshot of a support provision being assigned to an item

View Support Provision

Once assigned, full details of the support provision can be seen within the item's user interface.

Screenshot of a support provision assigned to a Windows server

And within a PDF export of that item.

Screenshot of a support provision in a PDF export

For more information about support provisions, please view the administrator's guide.

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